Privacy Policy

This Privacy Policy explains how Nar ("Nar", "we", "us") handles information when you visit our website at https://getnar.ai, join our waitlist, or use our products at https://app.getnar.ai. By using Nar you agree to the practices described here.

Nar is an advertising creative platform. We generate ads such as UGC videos with optional saved avatars, carousels, and image creatives that you may export or publish to platforms including TikTok. When you connect a TikTok account, this policy also covers data we receive from TikTok through TikTok for Developers products and APIs.

Information we collect

Information you provide

• Contact and account details such as your name, work email, phone number, company, and login credentials.
• Product and brand content you upload or generate, including product links, briefs, brand kits, avatars, voices, and the creatives produced for your campaigns.
• Billing and subscription information processed by our payment providers when you purchase credits or a plan.

Information collected automatically

• Usage and device data, such as pages viewed, feature usage, browser type, IP address, and basic analytics used to operate and improve Nar.
• Cookies and similar technologies needed for authentication, security, and product analytics.
• Advertising measurement data, such as a Meta click identifier and conversion events (registration, checkout, and purchase), so we can see which ads lead to accounts and paid plans.

Information from TikTok

If you choose to connect a TikTok account, TikTok may share information with Nar according to the products and scopes you approve on TikTok's authorization screen. Depending on those permissions, this may include:

• Account identifiers such as your TikTok open_id and union_id.
• Profile information such as display name, avatar, username, and other public profile fields you authorize.
• Content and publishing data you authorize, such as videos, drafts, captions, privacy settings, and confirmation that content was uploaded or published.
• Access and refresh tokens that let Nar keep the connection active and perform only the actions you approved.

We do not receive your TikTok password. We only receive data TikTok releases after you grant consent, and only for the scopes shown to you.

How we use information

• To provide, maintain, and improve Nar and its features.
• To create, store, export, and manage advertising creatives.
• To respond to your requests and schedule demos.
• To send product updates and invites you have asked to receive.
• To keep the service secure and prevent abuse.
• If you connect TikTok: to identify the connected account, display your TikTok profile in Nar, publish or upload creatives you choose to send, and keep the integration working.

We use TikTok data only to operate the TikTok features you enable. We do not use TikTok data to train general-purpose AI models for unrelated products, and we do not sell TikTok data.

TikTok integration and developer compliance

Nar's TikTok features are provided through TikTok for Developers. Our use of TikTok APIs and TikTok user data complies with the TikTok Developer Terms of Service, the TikTok Developer Data Sharing Agreement, and applicable TikTok product policies.

• We request only the TikTok products and scopes needed for the features you use.
• We display TikTok data inside Nar so you can confirm the connected account and complete publishing or account-management actions.
• Tokens are stored securely and used only to call TikTok APIs on your behalf.
• You can disconnect TikTok in Nar or revoke access in your TikTok account settings. After disconnect or revoke, we stop new API calls and delete or de-identify TikTok tokens and profile data that we no longer need, unless a legal obligation requires a longer retention period.

AI-generated content

Voices and avatars generated in Nar are synthetic and labeled as AI-generated, in line with platform requirements. Content you generate belongs to you and is used to deliver the service to you. If you publish a generated creative to TikTok, you are responsible for that post and for complying with TikTok's Community Guidelines.

Sharing

We do not sell your personal information. We share data only:

• With service providers that help us operate Nar, such as hosting, storage, analytics, advertising measurement (Meta), email, and payment processors, under confidentiality obligations.
• With TikTok, when you connect an account or ask us to upload or publish content, so TikTok can complete that request.
• When required by law, or to protect Nar, our users, or others.

Data retention and security

We retain information for as long as needed to provide the service and meet legal obligations, and we apply reasonable administrative, technical, and organizational safeguards to protect it. No method of transmission or storage is completely secure.

TikTok access tokens and connected-account profile data are retained only while the connection is active and for a short period afterward as needed to complete pending requests, debug failures, or satisfy legal requirements. Generated creatives and campaign records follow your workspace retention settings and our ordinary backup cycles.

Your rights

Depending on your location, you may request access to, correction of, or deletion of your personal information, including TikTok data we store. You may also disconnect TikTok at any time. To make a request, contact us at hello@getnar.ai.

If your request concerns data that still lives on TikTok, you may also need to use TikTok's own in-app or web settings. We cannot delete content that already exists on TikTok except through actions you authorize via TikTok's APIs.

Children

Nar is not directed to children under 13, or under the minimum age required in your country. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

International transfers

We may process information in the countries where we or our service providers operate. Where required, we use appropriate safeguards for those transfers.

Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of Nar after an update means you accept the revised policy.

Contact

Questions about this policy or our use of TikTok data? Reach us at hello@getnar.ai.

Official website: https://getnar.ai